Hello Angela,
We apologize for the inconvenience caused.
Upon reviving your account using your email address, we see that you have purchased AVG Performance multidevice (1 year subscription) for 25.49 on 2016.5.4. Also, there is no information for payment of £6. 85 in our database. We kindly request you to please contact your Bank for detailed information of that charge.
Please feel free to get back to us for further assistance.
Thank you.
Dear Sir / Madam
On the 5th. May I made a payment to you of £6. 85 but have not received from you any acknowledgement or receipt. I cannot remember what this payment was for, therefore, willl you please advise me to what this applies. At the same time I also purchased AVG anti virus on invoice no. 3202749199 to the value of £25. 49.
Please advise what the payment of £6. 85 was for and acknowledge you have received it as it has gone through my bank account.
Angela Silvester
Hello Angela,
We apologize for the inconvenience caused.
Upon reviving your account using your email address, we see that you have purchased AVG Performance multidevice (1 year subscription) for 25.49 on 2016.5.4. Also, there is no information for payment of £6. 85 in our database. We kindly request you to please contact your Bank for detailed information of that charge.
Please feel free to get back to us for further assistance.
Thank you.