Payment (that I didn't know)

Hi Sandro,

We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order.
Please check and revert us back.

Good evening. This afternoon I had a message from AVG. They have been debited from my account without my consent. It's about 85.09 euro. So Im from Hungary and I didn't know anything. SO please help to find a solution. 
 

Hi Sandro,

We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order.
Please check and revert us back.