Payment without authorization

Hello Wayne,

I will help you with the necessary information on this charge.

You have been charged for the automatic renewal of AVG AntiVirus.

This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

May I know why you wish to cancel this charge?

119.99 dollars taken from my account without my permission.  This seems to be a habit with this company.  I want a refund.

Wayne, 
You have submitted your refund request already. Our refund team will initiate it and get back to you via email. Your patience is much appreciated.

Hello Wayne,

I will help you with the necessary information on this charge.

You have been charged for the automatic renewal of AVG AntiVirus.

This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

May I know why you wish to cancel this charge?

I do not use AVG, had no intention on paying for it, which is why I never responded to your e-mails.  If I knew I had a "subscription, I would have cancelled it  long ago. You have a 30 day refund policy, and I would like you to do that for me.