PC could not be closed

AVG Protection
5

Hello Ursula.
We've replied to your same query on Facebook. Kindly check and continue there.
Please refrain from posting multiple queries regarding same issue to speed up resolution.
Appreciate your understanding.

1

AVG Customer Support Team

Subject: Order number 18279242510 - order date: 17.05.20 -

 

Unfortunately I had to discover that my PC could not be closed. I therefore ask you to remove this block very quickly.

 

Yours sincerely

Ursula Overgaard

mail: pandion.urs@gmail.com

tel. 42 59 1066

 

2

We apologize for the inconvenience, Ursula.

Please let us know if you're able to shut down your PC.
Do you receive any error message when you try to shut down your PC? Is AVG Internet Security still installed on your PC?
Also, do you have any conflicting antivirus software(s) installed on your PC?
Kindly elaborate your issue & share us more details.
Thanks in advance. Awaiting your response.

3

Hello Ursula.
We've replied to your same query on Facebook. Kindly check and continue there.
Please refrain from posting multiple queries regarding same issue to speed up resolution.
Appreciate your understanding.

4

NO, NO, NO!!! I NEVER, NEVER ASKED FOR refund for 18279242510 order.
Apparently you have never read my communication. As I have informed you, I cannot close my LP. I therefore demand, that you remove the blockage immediately.

Ursula Overgaard
mail: pandion.urs@gmail.com
tel. 42 59 1066