PC tune up cannot close browser on request as it is already closed!

Viruses & Threats
3

Hello Trevor,
We regret the inconvenience caused.
Please open Task Manager and see if the Browser is running in background. If so, please close it from Task Manager and run Clean up again.
Please feel free to contact us back for further assistance.
Thank you. Joyson, AVG Customer Care.

1

During a clean up on PC tuneup the message asked to close browser - but it was already closed and no clean could be carried out ?? Any clues as to what is causing the issue?

2

Hello Trevor,
We regret the inconvenience caused.
Please open Task Manager and see if the Browser is running in background. If so, please close it from Task Manager and run Clean up again.
Please feel free to contact us back for further assistance.
Thank you. Joyson, AVG Customer Care.