PC Tune Up ...paid for but not working

Hello Stephen,
We are sorry to know that. We see from your record that you have purchased AVG PC TuneUp unlimited. This product does not require an license number and the product will get activated using the AVG MyAccount login details. You can use this link to download and install this product http://files-download.avg.com/inst/mp/AVG_Performance_803.exe
Thank you

Invoice 3502832072 auto renewal for my PC Tune up BUT the program was not updated or a product code sent for the update...also online Chat/support keeps disconnecting....please up my program

Thanks

Hello Stephen,
We are sorry to know that. We see from your record that you have purchased AVG PC TuneUp unlimited. This product does not require an license number and the product will get activated using the AVG MyAccount login details. You can use this link to download and install this product http://files-download.avg.com/inst/mp/AVG_Performance_803.exe
Thank you