Hello Kerry,
I request you to click this link http://af-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start remover process.
After the remover tool process is successfully finished, I request you to restart your pc.
After the restart, I request you to manually delete the AVG Remover folder in the C drive of Mycomputer.
Now, try to install your products back in your system and you will be good to go.
Thank you.
I run my AVG PC TuneUp and the dashboard tells me PC Performance has 6 recommendations, I select show details and the second screen appears and starts to run with the green bar crossing the page, this continues for a minute or so then the not responding appears at the top of the page and the page is closed down. I am never told what 6 recommendations need attending to or what they are. This has been going on for over a month now and I am at a loss for what to do next. I have all the updates installed and everything else seems to be normal. Can someone please tell me what I shoud do to get this problem fixed and have my computer working at its peak.
I am 54 years old and basically technically challenged…
Regards
Kerry Ellis
Hello Kerry,
I request you to click this link http://af-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start remover process.
After the remover tool process is successfully finished, I request you to restart your pc.
After the restart, I request you to manually delete the AVG Remover folder in the C drive of Mycomputer.
Now, try to install your products back in your system and you will be good to go.
Thank you.