PC TuneUp Shows Skype for Desktop slowing down PC

AVG Performance
5

Hello Pete,

This isn't the expected behavior. Could you provide the screenshot of AVG PC TuneUp interface?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I have a Dell Studio-XPS 1645 Win 7 Pro 64bit. PC TuneUp Shows "Skype for Desktop" slowing down PC. First I do not have Skype installed, at all. It does not show up in any scans or in Programs and Features. I am also unable to put it to sleeep.
Pete

4

Sure, Pete. We appreciate your time and co-operation.

2

Hello Pete,

This isn't the expected behavior. Could you provide the screenshot of AVG PC TuneUp interface?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

3

Pete, it might be due to some synchronization problem.

We regret for the inconvenience caused.

We could see that you have an older version of AVG Tune Up Unlimited. Please uninstall the older version from the control panel and install the new version.

We would also like to inform you that some of the old features has been removed in the New version of AVG Tune Up Unlimited.

Refer this article for installing the product https://support.avg.com/SupportArticleView?urlname=Install-TuneUp

The product can be activated using your AVG My account email address and password https://support.avg.com/SupportArticleView?urlname=Activate-TuneUp