Pc wont work after avg update

Hello Andy.
We regret to hear about the inconvenience caused and we'll certainly look into this. Is it AVG AntiVirus free that you are using? Do you have any other antivirus program installed on your PC? Which version of Windows OS are you running? Do you receive any error message when you try to turn on the computer? If you do, please provide a screenshot (http://avgclick.me/getscreenshot) of it.

Hi as described in topic, my pc wont turn on after I have pressed on the avg update.
The pc has been turned on and off, left with no power etc and still wont work when turned back on or restarted.

Thank you for getting back. Could you also answer other questions in my initial message to assist you further? We'd request to try booting your PC in safe mode with networking.

If you can boot in safe mode, uninstall AVG AntiVirus free. Now verify if you can boot your PC normally.

Hi yes the free one, I clicked on the update and it said it would restart the computer…that was hours ago and now I am left unable to start up windows.
really inexperienced with PCs but need tonaccess the content for a course I am on with deadlines approaching.
thanks for speedy reply

Hello Andy.
We regret to hear about the inconvenience caused and we'll certainly look into this. Is it AVG AntiVirus free that you are using? Do you have any other antivirus program installed on your PC? Which version of Windows OS are you running? Do you receive any error message when you try to turn on the computer? If you do, please provide a screenshot (http://avgclick.me/getscreenshot) of it.