PDF publication

Hello Grant,

We apologize for the inconvenience. We'll certainly look into this and help you.
Please let us know how you've narrowed it down that AVG is causing this issue.
Also, if you've received any error message from AVG at the time of converting your CAD drawings to PDF format, please share us the screenshot of it.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us posted.

Hi Midhun,

It was a prosses of trial and error. If i have the AVG turned on, i get the following error code. If i turned off the AVG i have no issues. The ile published to a PDF and i can print it. There must be a setting i can modify, because i have not had this problem before and i have been running AVG for years. I dont want to have to keep turning it off because i have forgotten to turn it back on onec or twice.


CAD error

Hi Guys, AVG is now stopping me from publishing my CAD drawings to PDF. I have not had this problem before, it started about a month ago. it has taken me this long to figure out that it was the AVG stopping the publication.
Regards G Hayes.

Thank you for writing back to us, Grant.

We request you to contact our remote support for further assistance. We have sent an email with steps to contact them. Please check your inbox/spam for the email.

Hello Grant,

We apologize for the inconvenience. We'll certainly look into this and help you.
Please let us know how you've narrowed it down that AVG is causing this issue.
Also, if you've received any error message from AVG at the time of converting your CAD drawings to PDF format, please share us the screenshot of it.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us posted.