Hello Carlos,
We would like to check the content of threat popup and assist further.
Could you provide the screenshot of AVG threat detection popup that appeared for the users?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Could you inquire them when does the popup exactly occur?
Is it for a particular website or occurs randomly for any websites that he visits.
Please confirm whether it happens on a particular browser or any browsers that customers use.
Awaiting your reply.
Hello Carlos,
We would like to check the content of threat popup and assist further.
Could you provide the screenshot of AVG threat detection popup that appeared for the users?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Could you inquire them when does the popup exactly occur?
Is it for a particular website or occurs randomly for any websites that he visits.
Please confirm whether it happens on a particular browser or any browsers that customers use.
Awaiting your reply.
Our organization has paid subscription of AVG Internet Security, AVG is kept up to date (Version 19.5) and the virus definitions are automatically updated to latest. A couple of our users have been receiving a pop up of phishing being blocked from https://dms-akam.licdn.cn.
The pop keeps appearing randomly. We run Mac OS Catalina and use multiple browsers at the same time: Safari, Chrome, Firefox.
I attempted to upload a screenshot but it's not appearing.
Additional info form the AVG pop up:
Name: URL: Phishing
URL: https://dms-akam.licdn.cn/cdo/cdxs …
Process: /System/Library/Frameworks/WebKit…/com.apple.WebKit.Networking
Detected by: Web Shield
Status: Access Denied
Thank you, Carlos.
We have received the screenshots. I'd request you to navigate to the location where the infection is found and remove that file. Restart your Mac and let us know if you still receive the pop ups.