I tried… I have a Sony Xperia Z2, and the phone doesn't want to unlock. I tried everything, followed instructions…
If I try and remotely unlock via AVG, I get the following message "Sorry, we're unable to reach your device at this time. It may be switched off or offline. Please try again later."
Same when I try and change anti theft password.
My phone is switched on
Clyde, Don't know if this will help?.. Have a look @ this article (http://avgclick.me/LockedPhone).
AVG Guru
I entered my password wrong on my phone, now it is locked and I can't get in at all! I have changed the password as I seem to not remember it, but my phone still does not accept password, even after powering the phone down and restarting it
Is there no way that I can retrieve my original password??
Clyde, Don't know if this will help?.. Have a look @ this article (http://avgclick.me/LockedPhone).
AVG Guru
OK Clyde, No probs… Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
AVG Guru