Hello Terry,
I understand your inconvenience.
May I know which application you have used to encrypt your photos?
If you wish to contact our AVG Mobile Team, please click the link below.
AVG Mobile Team
Select the option as "YES" and the operating system
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team
Thank you.
I encrypted some photos on my phone, that phone got damaged and had to be replaced. i copied the vault folder to the new phone and used the same pin as i did on the old one but my photos were never recovered. is there any way to resolve this so i can get my photos back?
Hello Terry,
I understand your inconvenience.
May I know which application you have used to encrypt your photos?
If you wish to contact our AVG Mobile Team, please click the link below.
AVG Mobile Team
Select the option as "YES" and the operating system
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team
Thank you.