Hello Merle,
We realize your situation and assure you that we will be able to help you with the refund request.
Upon checking the case history, it seems that your refund was already processed on 9th March 2019.
It seems that there is some issue in processing the request. Hence, we have escalated your refund ticket to concern team.
Keep checking your email to know about the status. Your patience is much appreciated.
I really don't know how to write and write to get back the money for which I've made a refund application more than 30 days ago. Only promises and lying! Is such a bunch of fraudsters in the office stealing money? The promise to return money within 30 days is not true.
Hello Merle,
We realize your situation and assure you that we will be able to help you with the refund request.
Upon checking the case history, it seems that your refund was already processed on 9th March 2019.
It seems that there is some issue in processing the request. Hence, we have escalated your refund ticket to concern team.
Keep checking your email to know about the status. Your patience is much appreciated.