Hello Bec,
We apologize for the inconvenience. We'll look into this and help you.
Please share us the screenshot of the pop-up you're referring to, so that we can check and assist you further.
Refer to this article to take a screenshot.
Also, we've checked and we can see that you don't have an active subscription of AVG Secure VPN registered under your account.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.
Hi there,
I keep getting pop-up ads for VPN Secure. I believe I already have the product. Why am I getting ads for something I already have a subscription to? How can I tell my subscription is working properly and that I am protected.
Additionally I am also frequently getting blocked from safe websites plus, recently am having an increasing about of pop up ads on my internet browser. Can anyone please help with my questions?
Thank you
Hello Bec,
We apologize for the inconvenience. We'll look into this and help you.
Please share us the screenshot of the pop-up you're referring to, so that we can check and assist you further.
Refer to this article to take a screenshot.
Also, we've checked and we can see that you don't have an active subscription of AVG Secure VPN registered under your account.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.