Hello Denis,
Thank you for contacting AVG Community.
We understand that pop up for the two step verfication on government website is blank for chrome and Edge browser.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
Also please do check if both the browser has been updated to latest version.
We suggest you to temporarily disabling AVG Internet Security and check if you are able to get the pop up.
Here is an article to temporarily disable AVG Internet Security: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=disable&supportType=home)
Please do try and let us know.
Awaiting for your response.
Hi,
One of the sites that I use opens a pop-up so that I can enter the number of a token as a two-step verification but with Chrome or Edge, the Pop screen is blank. I tried on another computer and the Pop up shows the place to enter the token. I then tried with AVG Secure Browser on my computer and the pop-up was no longer blank and I could finally enter the web site. Why Chrome and Edge do not show the content of the pop-up (pop up blank) whereas AVG secure browser does?
Hello Denis,
Thank you for contacting AVG Community.
We understand that pop up for the two step verfication on government website is blank for chrome and Edge browser.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
Also please do check if both the browser has been updated to latest version.
We suggest you to temporarily disabling AVG Internet Security and check if you are able to get the pop up.
Here is an article to temporarily disable AVG Internet Security: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=disable&supportType=home)
Please do try and let us know.
Awaiting for your response.