Hello John.
We regret any inconvenience.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot.
May I know since when did you start experiencing this issue? Let us also know if you remember the action that might have triggered this.
Our pleasure, John.
And thank you for your kind words & for supporting our products and service.
Glad to know that you're not receiving the persistent threat pop-ups anymore.
If you require any assistance from AVG in the future, please don't hesitate to contact us.
We'd be happy to help you. Have a great day. Stay safe!
Hello John. Thank you for taking the time to communicate with AVG. My name is Shawn and I am writing to you on behalf of the AVG Senior Support team.
It appears the detection you referenced receiving, which is specific to the Web Shield component, has since been resolved, from when you initially communicated with AVG.
Please ensure your AVG Internet Security virus definitions are updated, and let me know if you are still receiving the Threat Secured notification. I look forward to hearing from you. Regards, Shawn
We are getting a pop up window that will not go away. We have Scanned and no malware or viruses found. I see some other people have had this pop up all so. SWF:CVE-2014-0543 [Expl]. One has been asked for a screen shot. I can not see how to add it here. I do not see any answers also. Any help would be great With thanks John
Hello John.
We regret any inconvenience.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot.
May I know since when did you start experiencing this issue? Let us also know if you remember the action that might have triggered this.
Thank you Avinash, Shawn and the AVG team. Shawn you are correct the pop up is gone. We are very fortunate to have all of you protecting us. Be safe and stay heathly. With thanks John
Our pleasure, John.
And thank you for your kind words & for supporting our products and service.
Glad to know that you're not receiving the persistent threat pop-ups anymore.
If you require any assistance from AVG in the future, please don't hesitate to contact us.
We'd be happy to help you. Have a great day. Stay safe!
Thank you. Will do. I have checked with the community. I have seen others have had this troulbe as well. I did not see an answer. Thank you all at AVG
Thank you, John.
We have escalated this issue to our senior technical team. We will get back to you once we hear from them.
Appreciate your patience meanwhile.
Hello John. Thank you for taking the time to communicate with AVG. My name is Shawn and I am writing to you on behalf of the AVG Senior Support team.
It appears the detection you referenced receiving, which is specific to the Web Shield component, has since been resolved, from when you initially communicated with AVG.
Please ensure your AVG Internet Security virus definitions are updated, and let me know if you are still receiving the Threat Secured notification. I look forward to hearing from you. Regards, Shawn