Hello John,
We are really sorry that we couldn't find any screenshot of the Pop up threat in your case. Could you resend it again? So that we can check and fix the issue. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Thank you.
John, looks like avg has caught something but cant remove it. Suggest you go into your internet browser and delete all of your temp files, then download malwarebytes and run it from the following link:
http://www.malwarebytes.com/mwb-download/thankyou/
I posted the image of the Popup threat blocked. I have a paid version of AvG ZEN Version 17.3.3011 with virus definition version 170509-0
John, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Other user John Engesser posting (https://support.avg.com/answers?id=906b0000000Dm0NAAS).
AVG Guru
Blocked Virus Screen shot image of block notification that pops up every 20 seconds even if I click resolve or continue to block
Hello John,
We are really sorry that we couldn't find any screenshot of the Pop up threat in your case. Could you resend it again? So that we can check and fix the issue. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Thank you.
Hello John,
Thank you for providing us the screenshot. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Thank you.