[Please delete / ignore the earlier post I made on the same topic. It includes irelevant detail. The post below is more accurate and to-the-point]
Hi all:
I am finding it almost impossible to get a solution to an ongoing problem I'm experiencing with AVG Technologies and their billing agency Digital River.
For the purposes of work, I need to have my employer's full address in my 'Bill to:' section of my invoice. However, each time an invoice is issued, 'Bill to:' only shows my name, postal code and abbreviated on my country. The name of my company, street address, town and region don't appear.
Within the AVG Technologies account settings, there is no way to provide this full information, but I believe I have raised this before with AVG.
When my most recent invoice was issued, I contacted AVG for a reissue of the invoice. They then tell me it's out of their hands and I am directed to Digital River. Then Digital River tells me they can't help with customer support for AVG! It's a complete runaround.
Does anyone has a solution for this?
Thanks in advance!!!
Hello Anthony,
Thank you for contacting AVG Community Support.
We understand that you wish to update the billing details and having difficulties to get it invoice.
We are really sorry to know this. We'll certainly check and help you out.
Could you please contact our AVG billing & sales team using this link: Contact AVG Support - AVG Phone Number, and Chat Support (https://support.avg.com/support_sales_chat?l=en)and they will check and help you.
Thank you.
Hello Anthony,
Thank you for contacting AVG Community Support.
We understand that you wish to update the billing details and having difficulties to get it invoice.
We are really sorry to know this. We'll certainly check and help you out.
Could you please contact our AVG billing & sales team using this link: Contact AVG Support - AVG Phone Number, and Chat Support (https://support.avg.com/support_sales_chat?l=en)and they will check and help you.
Thank you.