Hello Glenn,
We regret the inconvenience caused. We'll help you sort this.
Initially, we request you to mention the version of your AVG Internet Security, for better clarity.
If it's the latest version (21.7), please refer to this article (https://bit.ly/2X0JUOf) to enable the following system rules in your AVG internet Security Enhanced Firewall settings:
1. Allow Windows File and Printer sharing
2. Allow remote desktop connections to this computer
Once the above mentioned system rules have been enabled, please check if you're still unable to access your printer with your AVG Internet Security turned on.
Keep us updated.
I have the wrong driver loaded for my printer. When I try to use the AVG Driver Updater the printer icon does not "light up" and says I have not updated my printer lately. How do I download the driver I need for my HP OfficeJet Pro 8600?
Hello Glenn,
We regret the inconvenience caused. We'll help you sort this.
Initially, we request you to mention the version of your AVG Internet Security, for better clarity.
If it's the latest version (21.7), please refer to this article (https://bit.ly/2X0JUOf) to enable the following system rules in your AVG internet Security Enhanced Firewall settings:
1. Allow Windows File and Printer sharing
2. Allow remote desktop connections to this computer
Once the above mentioned system rules have been enabled, please check if you're still unable to access your printer with your AVG Internet Security turned on.
Keep us updated.