Hi Andy,
We're glad to look into this & help you.
Please clarify whether you're experiencing this issue with a wired or wireless printer.
Since installing the VPN my printer is showing as 'offline' can someone let me know step by step how to resolve this please
Hi Andy,
We're glad to look into this & help you.
Please clarify whether you're experiencing this issue with a wired or wireless printer.
Hi thanks for the tip, i will try that however I've now installed printer drivers to use the printer wired, and that's working fine.
Hello Andy,
Thank you for writing back to us. Please follow the below steps to allow Printer in VPN settings.
Open AVG Secure VPN - Click on Menu - Go to settings - General - Other - tick the option for Enable local device access when using VPN.
Please try the above steps and let us know if its help you.
You are welcome, Andy.
We are glad to know that your issue has been resolved.
Please feel free to contact us back for further queries with AVG.
Thank you.
Hi
Thanks for coming back to me, usinga wireless printer.