Hello Peter,
We regret the inconvenience caused. Please check for any antivirus product other than AVG and we suggest you to uninstall (http://avgread.me/1K1IqEh). We also suggest you to uninstall the existing AVG program and reinstall a new version. Please remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install AVG Antivirus Free by clicking on http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe .If the issue persists, we suggest you to temporarily disable (http://avgread.me/1GnMD3N) AVG to check if the issue persists. Thank you.
I purchased a new computer with windows 10 and my printer worked after the driver was installed. Since I installed AVG Anti-Virus FREE, my computer does not recognize the printer. What settings in AVG do I need to change to allow my computer to communicate with my printer? Thanks
Hello Peter,
We regret the inconvenience caused. Please check for any antivirus product other than AVG and we suggest you to uninstall (http://avgread.me/1K1IqEh). We also suggest you to uninstall the existing AVG program and reinstall a new version. Please remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install AVG Antivirus Free by clicking on http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe .If the issue persists, we suggest you to temporarily disable (http://avgread.me/1GnMD3N) AVG to check if the issue persists. Thank you.