Prior cancellation agreement, new charges?

Hello Donald, 

We acknowledge your cancellation request. It isn't recommended to share account/order, personal info over this public post.

We have sent you an email to your registered email address. Please check for the email and revert back to us.

April 14,2022 I was sent this email in response to cancellation.

Thank you for contacting AVG.

Upon checking your account, we see that you have subscribed for following products

AVG TuneUp (Multi-Device) (10 devices), valid until June 5, 2022; 
AVG Secure VPN (10 devices), valid until June 9, 2022; 
AVG Internet Security (Multi-Device) (10 devices), valid until May 15, 2023

There is no renewal done recently for your AVG subscriptions.

Also automatic renewal is turned off for above AVG products. So you won't be renewed by AVG for above products.

 STOP ALL CHARGES, refund will be waited on.

Hello Donald, 

We acknowledge your cancellation request. It isn't recommended to share account/order, personal info over this public post.

We have sent you an email to your registered email address. Please check for the email and revert back to us.