Problem in pin enter

Hello Amr,

Sorry for the inconvenience caused.
We request you to contact our mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

hi team 

when i need to enter pin of AVG they give me number screen not including letter

and when ask to send me PIN the mail which i get for PIN is contain 6 letter 

can"t used my mobile and i didn"t know what can i do

Hello Amr,

Sorry for the inconvenience caused.
We request you to contact our mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.