Problem on avg tuneup

Hello Giovanni,
We suggest not to send multiple post for the same issue. In future please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!.
Please click on this link for the answer for your previous post https://support.avg.com/answers?id=906b0000000DNpZ
Thank you.

Hello
with your information I have solved the problem and I can finally continue using tuneup as I do for a long time.
Thanks very very much
Giovanni

recalling my copy of avg tuneup bought me from the path error.
I called the email purchase the product and try to reinstall the program but the download says "unexpected error" code 0xe001f949.
at this point I tried avg remover but this gave 0x000012f error.
can you help me get out of this loop and reinstall avf tuneup.
the laptop I installed windous 10.
Thank you very much

Hello Giovanni,
We suggest not to send multiple post for the same issue. In future please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!.
Please click on this link for the answer for your previous post https://support.avg.com/answers?id=906b0000000DNpZ
Thank you.

Hello Giovanni,
We are happy to know that your issue is resolved.
We really appreciate your patience and co-operation in fixing this issue.
Thank you.

Hello
with your information I have solved the problem and I can finally continue using tuneup as I do for a long time.
Thanks very very much
Giovanni