Problem scanning

Hello Malcolm,
We've replied to your original post, please click here to check your original post and revert to us. 
If possible, please keep the entire conversation on one thread to speed up the resolution.
Thank you.

Hi,
this is the third time I’ve tried asking a question today with no luck.
I can’t connect to my AVG to perform a smart scan or a scan of any description as AVG will not open on my laptop. Running Windows 10, is there currently a problem?
My AVG VPN/ Tune up and anti track all seem to be ok.
im confused.

M

Hello Malcolm,
We've replied to your original post, please click here to check your original post and revert to us. 
If possible, please keep the entire conversation on one thread to speed up the resolution.
Thank you.