Problem with my Antivirus

Hi Hatena,

We're glad to look into this & help you.
From your description, we're uncertain about the exact issue that you're experiencing. Would you be so kind to elaborate it for us?


Hi, I have a problem with my AVG antivirus. In fact, even though I have the AVG 2023 version in my SSD, the program is doing the same thing to me as the Avast program used to do. It restarts my computer to an alternative desktop. Has this ever happened to anyone? And if so, could someone help me fix the problem? Thank you very much

 

Hi Hatena,

We're glad to look into this & help you.
From your description, we're uncertain about the exact issue that you're experiencing. Would you be so kind to elaborate it for us?

Hello Peter.
Thank you for contacting AVG Community Support.
We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.