Problem with phone calls

Hello Susan,
Thank you for contacting AVG Community Support.
We are sorry to know that you are facing this issue. We'll check and help you.
We have a separate mobile team who'll help you with this query, please use the below link to contact them.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Thank you for understanding.

My phone waits about 30 seconds or so before ringing the other phone once I "dial" the number. Can anyone tell me why and how I can fix it so it doesn't do that.

Hello Susan,
Thank you for contacting AVG Community Support.
We are sorry to know that you are facing this issue. We'll check and help you.
We have a separate mobile team who'll help you with this query, please use the below link to contact them.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Thank you for understanding.