Problems installing

Алина, This Community is basically English language… Query translation…
Hello. I have just spoken to you. He helped me to solve this problem by using the remote control. But when you restart the computer involved in the safe mode. While in safe mode, I do not have an Internet connection and communication with you has been broken.
Other Алина Кравец posting (https://support.avg.com/answers?id=906b0000000XaOZAA0).
AVG Guru

Здравствуйте. Я только что говорил с вами. Помогал мне решить эту проблему с помощью пульта дистанционного управления. Но во время перезагрузки компьютера вовлечен в безопасный режим. В то время как в безопасном режиме У меня нет подключения к Интернету и связь с вами была сломана.

Алина, This Community is basically English language… Query translation…
Hello. I have just spoken to you. He helped me to solve this problem by using the remote control. But when you restart the computer involved in the safe mode. While in safe mode, I do not have an Internet connection and communication with you has been broken.
Other Алина Кравец posting (https://support.avg.com/answers?id=906b0000000XaOZAA0).
AVG Guru

Hello Alina,
We apologize for not replying in your native language. We do provide Social media support for AVG in English language. Could you please be more specific regarding the issue that you are facing with AVG so that we can help you better?
Thank you.