Hello Chun.
We're here to help. Do you receive any error message when you try to login? Please try to login in a different web browser and verify the issue.
Using another browser helped, I am now logged in. Thank you.
I'm having some difficulties logging into my account from the website. My email and password works fine on the application and logging into support forums seems fine too, just not my account. Would someone be able to help me figure out what's wrong? Thanks
Hello Chun.
We're here to help. Do you receive any error message when you try to login? Please try to login in a different web browser and verify the issue.
Using another browser helped, I am now logged in. Thank you.
Thank you for letting us know.
If you need anything else, do not hesitate to let us know.