Diane,
We do understand how difficult this is for you, not to worry, we will do our best to resolve the issue. Click on this link: http://www.microsoft.com/en-au/download/details.aspx?id=30679, select 'download' and choose both the files 'VSU_4\vcredist_x86.exe' and 'VSU_4\vcredist_x64.exe'. Run the downloaded file, repair avgclick.me/RepairAVG the AVG program to check whether it can resolve the issue at the earliest.
Hi
Suddenly my antivirus will not open. This has happened top me twice now.
Last time I had to remove the software and reinstall it. Worried there is a bigger problem.
Has anyone had this hapoen to them?
Hi Len,
We apologize for the inconvenience caused due to the AVG Zen. Please install the files provided by the previous technician and check once.
Thank you!
I have a similar problem, the AVGZEN app will not open, I am using WIndows 10 64 bit, I have already reinstalled the app but it still will not open. Should I install these 2 files even though they are not listed as supporting Windows 10?