Hi Allan,
We're glad to clarify this for you.
AVG Secure VPN helps us to mask the IP address of your computer & make it to pose in a different region to bypass geolocation restrictions.
Hence, this could be a possibility for the online banking website & email providers to think that an unauthorized access over your account has been attempted.
Certain streaming services, banking websites has taken counter measures to block its users from accessing its content through Secure VPN servers. while we do continue to add new servers and ip addresses, they are quite fast to identify the same.
In this regard, we'd suggest you to ensure that you're connected to the optimal (server) location (your geolocation) via Secure VPN before proceeding to access banking websites.
The workaround could be simply disconnecting Secure VPN while accessing those websites. Thank you for your understanding in advance!
I have this on a trial basis. When it is turned on I find some websites will not open. Specifically my online banking website which just sends me an error message, other sites fail to recognise the network. Also some of my email contacts, when I send an email with AVG VPN turned on, I get a response saying that the email failed as the recipients email provider thought my pc was infected with malware.
Hi Allan,
We're glad to clarify this for you.
AVG Secure VPN helps us to mask the IP address of your computer & make it to pose in a different region to bypass geolocation restrictions.
Hence, this could be a possibility for the online banking website & email providers to think that an unauthorized access over your account has been attempted.
Certain streaming services, banking websites has taken counter measures to block its users from accessing its content through Secure VPN servers. while we do continue to add new servers and ip addresses, they are quite fast to identify the same.
In this regard, we'd suggest you to ensure that you're connected to the optimal (server) location (your geolocation) via Secure VPN before proceeding to access banking websites.
The workaround could be simply disconnecting Secure VPN while accessing those websites. Thank you for your understanding in advance!