Hello Karl.
We apologize for the inconvenience.
I request you to add the bank application in firewall settings, please have a look at the following article http://avgread.me/1G3omO8 . Please feel free to contact us back for any further assistance. Thank you.
Hello Karl.
We apologize for the inconvenience.
I request you to add the bank application in firewall settings, please have a look at the following article http://avgread.me/1G3omO8 . Please feel free to contact us back for any further assistance. Thank you.
Hello Aravind,
The instructions which you have given me in the link http://avgread.me/1G3omO8 I already implemented at the very first time I upgraded to AVG Internet Security 2015 and the same error occurred. My online banking+ application hangs-up after I enter my password in the login dialog.However, I have looked at the fire wall application section "Overriding Application Rules" in the AVG Internet Security 2014 is blank and as I remember in the this section in the AVG Internet Security 2015 the are a significant number of application rules now. Could this possibly cause the error of my online banking+ application?
I have installed AVG Internet Security 2015 at least 5 times by now and still have the problem that my Online Banking+ Application hangs-up at login. The AVG Support Center gave me the instructions to make an exception for this application. I performed it by going to the main menue of the AVG Internet Security 2015 and selecting the menu Item "options" then going to "advanced settings". In the left pane I selected "Exceptions". In the right pane I clicked "Add execeptions". In the drop down menue I selected the exception type (exe- file) and went through the File -explorer until I found my application file "mg.exe". I clicked "Ok" and saved the details and clicked "Ok" again to save the setting. After this change I started my Online Banking+ Application. The application opens and the login dialog opens. I enter my login-password and the application hangs-up. The online-banking+ application could only be terminated by using the Windows 10 Task Manager. I repeated the above steps and made an exception for the entire online banking+ folder. After these changes I reinstalled the online bangking+ software, but also the reistallation did not resolve this problem. The reaction was identical! Since the Windows 10 Installation I make back-up practically bevor I make any big change. So now I am using AVG Internet Security 2014 where all my applications work. I want clarify that no other changes were made except for the Upgrade to AVG Internet Security 2015. Can any one give me a suggestion what I have to do so that the Upgrade to AVG Internet Security 2015 will not destroy my online banking+ application?!
Karl,
We do understand your concern. we are sorry to hear this. I kindly request you to disable AVG and check your Online banking.
To disable AVG please refer this link: http://avgread.me/1GnMD3N. Please feel free to contact us again. we are there to help you.
Thank you.
Hello Aravind,
The instructions which you have given me in the link http://avgread.me/1G3omO8 I already implemented at the very first time I upgraded to AVG Internet Security 2015 and the same error occurred. My online banking+ application hangs-up after I enter my password in the login dialog.However, I have looked at the fire wall application section "Overriding Application Rules" in the AVG Internet Security 2014 is blank and as I remember in the this section in the AVG Internet Security 2015 the are a significant number of application rules now. Could this possibly cause the error of my online banking+ application?