Hi Paul,
We're sorry for the inconvenience caused. Please visit https://support.avg.com/SupportArticleView?l=en&urlName=Product-not-visible-in-AVG-MyAccount to get more information. If you require any help with installation, please get in touch with our Technical Team https://support.avg.com/support_tech_chat and they will assist you to install your AVG Product.
Thank you.
AVG Ultimate (701-2561690) 1 year licence from 30-03-2016, but on expiry did not receive any renewal info.
So ordered AVG Internet Security - unlimited today (701-7642459) but cannot download as it does not appear in my list of subscriptions.
Also had a 2 year subscription for PC Tuneup (701-2561148) from 30-03-2016 which should not expire until 2018 but must have had a renewal request this year so I now also have PC Tuneup from an order dated (15-04-2017) for 1 computer for 1 year (703-1686122) which I do not need.
Now in a bit of a mess because I cannot download any original copies as nothing is shown in my subscriptions list.
Thanks.
Hi Paul,
We're sorry for the inconvenience caused. Please visit https://support.avg.com/SupportArticleView?l=en&urlName=Product-not-visible-in-AVG-MyAccount to get more information. If you require any help with installation, please get in touch with our Technical Team https://support.avg.com/support_tech_chat and they will assist you to install your AVG Product.
Thank you.