Problems with key to virus program

now i paid october 299.00 kr

and I got no key

and yesterday I paid again 157 kr …

and still no key so I can get the virus program

now i want you to send me my money back

since I have not received a key so I can use the virus program

Hello Ulla,
We are glad to look into this for you.
Initially, you paid DKK 299.00 for the purchase of AVG TuneUp Unlimited subscription.
We found you've signed up a free trial (DKK 0.00) of AVG Driver Updater on November 3, 2019 and again you purchased the same subscription at the costs of DKK 156.75.
An e-mail confirming the order details and the activation code were already sent to you. We cancelled auto-renewal service for one of your AVG Driver Updater to avoid duplicate payments.
To assist you precisely, we resent the order confirmation e-mail and sent you another e-mail including the activation code.
If you don't see our e-mail in your inbox, do check it in spam/junk folders as well.
Thank you.

Hello Ulla,
We are glad to look into this for you.
Initially, you paid DKK 299.00 for the purchase of AVG TuneUp Unlimited subscription.
We found you've signed up a free trial (DKK 0.00) of AVG Driver Updater on November 3, 2019 and again you purchased the same subscription at the costs of DKK 156.75.
An e-mail confirming the order details and the activation code were already sent to you. We cancelled auto-renewal service for one of your AVG Driver Updater to avoid duplicate payments.
To assist you precisely, we resent the order confirmation e-mail and sent you another e-mail including the activation code.
If you don't see our e-mail in your inbox, do check it in spam/junk folders as well.
Thank you.