Problems with Pro

Hello Lynne,
We regret for the inconvenience caused. Upon checking with your account we have confirmed that you have been registered with AVG Protection and AVG performance.The message 32% tuned up is actually the percentage of how much AVG PC Tune Up program has tuned up your computer. You actually need not worry about it since it is by default that your AVG PC Tune Up program checks for errors every three days and will fix the errors. The percentage will vary from time to time. it is a normal behavior of your AVG PC Tune Up program. To get more efficient optimization have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.

Hi

I have paid for AVG Internet Security a few months ago and a couple of days ago I purchased Performance Pro.

When I click on Performance Pro on the dashboard it tells me m PC is only 32% tuned up and 27% optimised.  It sticks there and I don't know how to get it to completely tune up and optimise.

Please could someone tell me how to get Pro to work.  I bought it as it promised to speed up and clean up.

Thanks in advance for any help.

Lynne

Hello Lynne,
We regret for the inconvenience caused. Upon checking with your account we have confirmed that you have been registered with AVG Protection and AVG performance.The message 32% tuned up is actually the percentage of how much AVG PC Tune Up program has tuned up your computer. You actually need not worry about it since it is by default that your AVG PC Tune Up program checks for errors every three days and will fix the errors. The percentage will vary from time to time. it is a normal behavior of your AVG PC Tune Up program. To get more efficient optimization have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.