Problems with renewal

Hi,

We will help you with the account information.

We are unable to locate your account with the current email address.

We have sent you an email to your registered email address. Please reply back to the email with the requested information.

Hi

I am getting e-mails from AVG saying my subscription has expired but Digital river have also e-mailed me saying they have auto-renewed.  I didnt want to renew with Digital River as despite telling AVG both by message and by phone that my e-mail address has changed, DR had sent the e-mails about auto-renewing to my e-mail address from my previous employer, which I no longer have access to…

Who can sort this?  If DR cannot be contacted and my e-mail address updated then I need ot cancel and seek my money back

Hi,

We will help you with the account information.

We are unable to locate your account with the current email address.

We have sent you an email to your registered email address. Please reply back to the email with the requested information.