i am struggling with the same issue already the second week 
today i did exactly what Balasubramanian wrote, but with no success. [clear uninstall + reinstall before the DNS-trick did not help, either.] "a bin file is missing" still pops up, the only working solution is the manual "update from directory".
i use "AVG free" since 2004, but now i am extremly disappointed and consider a change…
mark
[avg free 2015, win7 pro N]
The problem was solved with the help of AVG Technician using remote control…
1. AVG was totally uninstalled using the AVG total removal app
2. Computer was restarted and AVG was reinstalled
3. The AVG technician adjusted the DNS settings of the internet connection remotely
4. The "update"problem was solved.
Really to solve this problem with "A bin file missing" and save a lot of frustration and if you are able…contact an AVG technician and let them guide you throught the process to repair this problem with "A bin file missing
fixed to my satisfaction
Sujendran Sundar Raj,
Can you please share with us all the exact steps to remedy this "update" problem from A to Z ?
Thank you
Yaniv
Unable to update Virus definitions…begins to download then told "A.bin file missing" anyone have same problem. Had AVG for two years no problem before Contacted and paid for advice from AVG and awaiting answer. Very frustrating…Anyone else with A bin file missing problem.
Really to solve this problem with "A bin file missing" and save a lot of frustration and if you are able…contact an AVG technician and let them guide you throught the process to repair this problem with "A bin file missing
i am struggling with the same issue already the second week today i did exactly what Balasubramanian wrote, but with no success. [clear uninstall + reinstall before the DNS-trick did not help, either.] "a bin file is missing" still pops up, the only working solution is the manual "update from directory".
i use "AVG free" since 2004, but now i am extremly disappointed and consider a change…
mark
[avg free 2015, win7 pro N]
Hello Mark. Sorry to hear that. I really appreciate your patience and efforts. In this case please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
1) Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
2) Run the downloaded tool.
3) Click Accept to confirm the license agreement, and then click Continue.
4) Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
5) Click Send, fill in your email address, and then click Send again.
6) We will analyze the received files and provide you with further information.
Can you please guide me on the DNS change I should do ?
I guess you did not need to change the DNS IP, because this one has to be the IP of the DNS of the ISP I'm connecting through.
I guess you eddited the hosts file or something alike.
So, if you can please guide on the required DNS change I'll appreciate it.
Hello Yaniv, You got all the steps exactly from Dennis. This is what done by AVG for the update issue. I would request you to contact our technical chat support via http://avgread.me/1LKv8dv to get assistance for this update issue. Thank you.
The problem was solved with the help of AVG Technician using remote control…
1. AVG was totally uninstalled using the AVG total removal app
2. Computer was restarted and AVG was reinstalled
3. The AVG technician adjusted the DNS settings of the internet connection remotely
4. The "update"problem was solved.
The problem was solved with the help of AVG Technician using remote control…
1. AVG was totally uninstalled using the AVG total removal app
2. Computer was restarted and AVG was reinstalled
3. The AVG technician adjusted the DNS settings of the internet connection remotely
4. The "update"problem was solved.
I have just had my problem with "A bin file missing" prpoblem by AVG support technician. Thank you your support is appreciated. If you have the problem contact AVG they will suport you
Hello Yaniv. I would request you to follow the below mentioned instructions to make necessary changes for DNS:
1) Press Windowskey along with R key on your keyboard
2) Run command window will get opened up
3) In that type as "ncpa.cpl" without the quotes and press enter.
4) You will get another window opened with the list of internet connection on your computer
5) Please select the correct local area connection to which your PC is connected and right click on it and click properties.
6) You can find IPV4 protocol in that. Please right click on it and select properties.
7) You can find options to enter the DNS address values. Please enter these addresses 8.8.8.8 and 8.8.4.4
8) Finally click on Apply and then Ok.
Try updating AVG program after this and please let us know if you have any issues. Thank you.