Hello Kevon,
We are glad to look into this and help you.
LUMP (License Usage Monitoring Platform). LUMP counts all activation attempts in the last 30 days. The counter resets automatically after 30 days.
For example, if you reactivate AVG on same PC, it will also be counted as 1 new device.
If you still want to fix this issue, please feel free to contact our AVG sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will help you to create a new activation code.
Thank you.
I recently purchased Internet security a few days ago. I'm seeing that AVG is active on 7 out of 10 machines. This has to be an error. AVG has been installed on a total of 4 systems, 3 Macs, and 1 Windows 11 System. How can this be corrected?
Hello Kevon,
We are glad to look into this and help you.
LUMP (License Usage Monitoring Platform). LUMP counts all activation attempts in the last 30 days. The counter resets automatically after 30 days.
For example, if you reactivate AVG on same PC, it will also be counted as 1 new device.
If you still want to fix this issue, please feel free to contact our AVG sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will help you to create a new activation code.
Thank you.