Hello Fred,
I apologize for the inconvenience caused. Please uninstall all AVG programs using "AVG Remover Tool" and then reinstall your program 'AVG Protection'. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
I bought AVG Protection for multi-device from Walmart store on August 16 2015 to expire August 17 2016 but it suddenly expried Sept 14 2015
Run the downloaded tool and follow the instructions displayed on your screen. Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation. After uninstalling, please click on http://avgread.me/1FKGRZI for the instructions to download and install 'AVG Protection'. Please feel free to contact us back for any further assistance.
Thank you.
Hello Fred,
I apologize for the inconvenience caused. Please uninstall all AVG programs using "AVG Remover Tool" and then reinstall your program 'AVG Protection'. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe