Product not listed on AVGMyAccount

Hello Claudio,

We will check and help you with it. Unfortunately, I couldn't locate any active products under this email address. Your products were already expired on 2017.8.26. Do you have an alternate email address?

Please contact our sales support http://avgclick.me/AVGsales via online chat and check if you could reach them.

Hello Claudio,

We will check and help you with it. Unfortunately, I couldn't locate any active products under this email address. Your products were already expired on 2017.8.26. Do you have an alternate email address?

Please contact our sales support http://avgclick.me/AVGsales via online chat and check if you could reach them.

I recently purchased an AVG Internet Security license and the software seemed to work just fine, until I had a problem with my computer and was forced to erase disk data and re install the O. S. After that, I tried to recover my license key but the product page says I don't have any. I even have the purchase code to prove the transaction was made, but I can't contact AVG Support by any means (even the online chat keeps loading forever). How can I reach AVG Support Center or something so I can recover my product license key?