Hi There Jane and thank's for joining the AVG Community!
My Names Kenza and i am one of the AVG Guru's here on the AVG Community.
From reading your question i understand that you would like to know if your renewal starts on the date of purchase or the date your current license is due to expire, i can certainly clarify this for you.
When Renewing your license that expires in May 2015 the renewal would add 12 Months onto that expiration date which means your license would expire in May 2016.
I Hope this Helps and Thank you for choosing AVG.
Kenza
Does anyone know whether a 1 yr. renewal kicks in at the time the current license expires or on the date it is purchased? Example - current lic. expires in May '15 but renewed early - in Feb '15.
Hi There Jane and thank's for joining the AVG Community!
My Names Kenza and i am one of the AVG Guru's here on the AVG Community.
From reading your question i understand that you would like to know if your renewal starts on the date of purchase or the date your current license is due to expire, i can certainly clarify this for you.
When Renewing your license that expires in May 2015 the renewal would add 12 Months onto that expiration date which means your license would expire in May 2016.
I Hope this Helps and Thank you for choosing AVG.
Kenza
Hello Jane
it depends on if the code is a Sales Number or a License Number. Sales numbers are provided to activate and provide AVG License Numbers. If it is a License Number, however, it begins to expire once it has been issued. Hope this helps clarify this issue!
Thanks