Products still not showing, all paid 2 days ago

AVG Protection
4

Hello, Dave.
I apologize for the inconvenience this may have caused to you. I see that you paid for the product but the order has not yet processed due to an issue on our end which is the reason for the products not appear in your AVG account. I have escalated your issue to higher level team for a resolution. We will get back to you via email with a confirmation once the issue is resolved. Appreciate your patience.

1

Just bought 2 products 2 days ago. My products are not shown as yet which means I'm unable to install them  !!! Please help ASAP

3

Hi Miguel,

I'm sorry to know about the situation.

We can resolve the issue by escalating the case to our Senior Team and synchronizing your account with your AVG Products. Please provide us a screenshot of your AVG My Products Tab so that we can escalate the case to our Senior Team. If you still wish to cancel your subscriptions, please check this article: How to cancel your AVG subscription

2

Hello, Dave.
I apologize for the inconvenience this may have caused to you. I see that you paid for the product but the order has not yet processed due to an issue on our end which is the reason for the products not appear in your AVG account. I have escalated your issue to higher level team for a resolution. We will get back to you via email with a confirmation once the issue is resolved. Appreciate your patience.