Lance, For your info…
AVG Protection Includes AVG Internet Security, AVG AntiVirus for Android™, AVG AntiVirus for Mac®
With AVG Zen™ to keep tabs on your devices all in one place
One device or many, they’re all included
AVG Performance Includes AVG PC TuneUp®, AVG Cleaner for Android™, AVG Cleaner for Mac®
With AVG Zen™ to keep tabs on your devices all in one place
One device or many, they’re all included
AVG Ultimate Includes AVG Protection and AVG Performance
With AVG Zen™ to keep tabs on your devices all in one place
One device or many, they’re all included
AVG Guru
sorry alan what i was told is that pc tune up(not performance) was included with avg protection. which is why i bought it. but it wasnt included. i feel this is wrong. you dont tell a customer its included. install says its included and then a month later tell the customer they have to pay more money to have it included.
but i thank you for the info
when i bought this version it came with a full version of avg performance. i spoke with a avg rep before buying to make sure it was the right one i needed. i paid almost 80 dollars at walmart for this. one month after i start getting emails that my key for performance was about to expire??? of which it has and is only working in free mode.
my issues are:
1. why was i told avg protection included "performance" when it is not?
2. why is there nothing during install to inform a customer that performance is a trial ware and will exp. is so many days?
3. why is there also no info about this on the packaging?
i'm pretty upset that i paid 80 bucks to only get half of what i need. the lest of what i need right after major mouth surgery.
i really would like some answers and in all fairness should get a 1 year key for performance to go with my avg protection since i was told by a sales rep that it was included.
i been with you guys free wise for many years and am a little taken back that when i decide to invest this is what i run into.
once again…
i was told performance was included with protection
there is no trial ware info on packaging nor during install
i want to stick with you guys for my protection and need this fixed.
sincerely, Lance W.
OK Lance, Just so you're aware this is where I obtained the info supplied in the 1st posting… Have a look @ this webpage (http://www.avg.com/ww-en/home-small-office-security#all-tab) [Scroll Down]. Presume you're in the USA?. Did you try this tele no +1 855 261 6192.
AVG Guru
sorry alan what i was told is that pc tune up(not performance) was included with avg protection. which is why i bought it. but it wasnt included. i feel this is wrong. you dont tell a customer its included. install says its included and then a month later tell the customer they have to pay more money to have it included.
but i thank you for the info
OK Lance, Was the AVG Rep located @ Walmart?.. Otherwise, Have a look @ this article (http://avgclick.me/SupportContacts).
AVG Guru