Prompt to enter license key

Hi

I have been using AVG for many years and suddenly I received a prompt to re-enter Licence No.
I did that but it did not work, so I uninstall and reinstall using the Internet Security program downloaded but the installation failed Error code: 0xE001D029 Event exec_finished.  Try using the chat request but it never get loaded.  Please assist, thanks.

Hello Bryant,


We would request you to run AVG remover tool to completely remove AVG and then re install it.  
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart,  manually delete the AVG Remover folder in the C drive of My computer.
4. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.  
7. Complete the installation and restart your computer.
Please feel free to get back to us for further assistance.
Thank you.