Proteção antivirus

Hi Waldenir,

We're glad to look into this & help you.
As we're uncertain about the exact message that you receive, would you be so kind to share us the screenshot of it for better clarity?

Dear all,
I hired the AVG Protection from UOL in August, 2020 and made the payment in the amount of USD 39.99 by credit card.
Since then, I am trying to pass the AVG  without success, as a message appears asking me to make the payment (again?) to send me the AVG link.
I hope to hear from you as soon as possible with a solution to this problem.

Waldenir Antoniassi

Hi Waldenir,

We're glad to look into this & help you.
As we're uncertain about the exact message that you receive, would you be so kind to share us the screenshot of it for better clarity?