Hello Maria,
We are sorry to hear that you are facing issues with inactive components. I appreciate your efforts in trying to fix the issue. This error occurs when the old traces of AVG program conflicts with the new version. So, please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall AVG older version traces from your PC. Once the AVG Remover Tool has done with its process, please go to the C drive and look for a folder named as "AVG Remover" and delete it manually.
Please click the following link to install the latest update of AVG Internet security: http://files-download.avg.com/inst/mp/AVG_Internet_Security_1930.exe
Please do contact us if you face any difficulties, we will assist you better.
Thank you.
2nd June had a tech help me delete and reinstall. Fix button does not work. Worked for a few hours. Today ask for assistance. Followed repair instructions as instructed. Still not working. Looks like I have to change to another anti virus product. Shame as I used AVG for at least ten years.
Hello Maria,
We are sorry to hear that you are facing issues with inactive components. I appreciate your efforts in trying to fix the issue. This error occurs when the old traces of AVG program conflicts with the new version. So, please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall AVG older version traces from your PC. Once the AVG Remover Tool has done with its process, please go to the C drive and look for a folder named as "AVG Remover" and delete it manually.
Please click the following link to install the latest update of AVG Internet security: http://files-download.avg.com/inst/mp/AVG_Internet_Security_1930.exe
Please do contact us if you face any difficulties, we will assist you better.
Thank you.