Hello Heather,
I understand your concern. I see from your record that you have active subscription for AVG Internet Security. Please uninstall AVG Internet Security from your computer control panel and reinstall latest version from the AVG dashboard installed in your computer. If you face any difficulties after reinstall, please let us know and we will assist you further.
Hi,
I have a message showing "Protection Disabled" although all the various functions appear to be working. I have entered the licence number and restarted my computer many times as instructed and the error message continues.
I have the fully paid up version that I have just paid for.
Can you help please ?
Hi,
thankyou for your prompt answer, so that I dont cause further problems, please advise me how to do this in Windows 10.1.
Many thanks
Hello Heather,
I understand your concern. I see from your record that you have active subscription for AVG Internet Security. Please uninstall AVG Internet Security from your computer control panel and reinstall latest version from the AVG dashboard installed in your computer. If you face any difficulties after reinstall, please let us know and we will assist you further.
I understand your concern. I have emailed you the steps to get connected to our AVG remote support. Please follow the steps in the email and the concerned team will fix this issue for you.