Hi Winifred,
We're glad to clarify this for you.
You can be rest assured that your computer is protected against emerging threats & hackers, with AVG Internet Security installed on it.
There are many technical support who poses to be Microsoft when they're not. Please do not follow any instructions from the notification.
This might happen if few unwanted applications, add-ons installed on your computer without your knowledge.
You can scan your computer using AVG, check the extensions in your browsers & remove any unknown extension, check the programs list installed on your computer.
If you require any assistance during the process, feel free to write back to us.
While looking for evacuation routes on Google during our current hurricane, a box popped up telling me my computer was hacked by Trojan Worms ransom ware and I should immediately call Microsoft'at 1-866-658-7563. ??? I turned off computer and on restart have been able to operate it. What is going on? My AVG box says I am fully protected including being safe from hackers!!! Something similar happened two months back. Are you protecting me or not?
Hi Winifred,
We're glad to clarify this for you.
You can be rest assured that your computer is protected against emerging threats & hackers, with AVG Internet Security installed on it.
There are many technical support who poses to be Microsoft when they're not. Please do not follow any instructions from the notification.
This might happen if few unwanted applications, add-ons installed on your computer without your knowledge.
You can scan your computer using AVG, check the extensions in your browsers & remove any unknown extension, check the programs list installed on your computer.
If you require any assistance during the process, feel free to write back to us.