Hi Michael,
Thank you for the info.
This is just the interface error and we assure you that your device is completely protected.
Reinstallation of AVG program should fix this issue. Please use AVG Clear (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover) tool to remove the program and click here (https://support.avg.com/SupportArticleView?urlname=Install-AVG-Internet-Security) for the steps to install/activate the product.
Keep us informed about the progress.
Hi Mick.
We're here to help.
Could you share a screenshot (http://avgclick.me/getscreenshot) of the AVG user interface that you are looking at?
My PAID subscription keeps showing Protection is disabled the fix now button does nothing… is it working, am I protected and why hasn't there been a fix?
Hi Mick.
We're here to help.
Could you share a screenshot (http://avgclick.me/getscreenshot) of the AVG user interface that you are looking at?